Hello, I’m Paulette Sterling.

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A Global Leadership Professional & Organization Development Consultant

Paulette possesses a deep understanding and a clear sense of purpose, coupled with valuable insights. Business owners, general managers, executives, aspiring managers, and HR leaders require innovative concepts, skills, tactics, and strategies, as well as, on occasion, resourceful and commercially aware interim talent, to enhance their organization’s capacity for growth, surpass goals, and empower their workforce.

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Proven track record with a focus on visionary leadership and strategic management in Jamaica, United Kingdom & Canada

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Skilled in fostering key relationships and driving innovative business solutions

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Expertise in enhancing organizational performance and driving growth through transformational leadership and robust talent management

Our General Services

  • In critical short-term occasions where there is need for strong, effective and resourceful interim leadership of a team or business, usually lasting about 14 - 60 days.

  • Sterling Business Management offers organization development consulting services to secure individuals, teams and/or organizations’ authentic growth without the burden of overly theoretical or expensive programmes.

    Drawing from her extensive career and academic research, Paulette offers authentic, versatile guidance, support and solutions to enhance personal and organizational growth. Her expertise spans organizational leadership, influence tactics, business strategy, talent development, performance management, and process improvement.

  • Being a leader or manager can be very rewarding because you can get to set the tone and pace of the organization’s success. However, it has happened so many times where you get overwhelmed by the demands of your people and non-people related responsibilities. And it gets worse if you can’t seem to have enough fuel to get through the day, but you can’t seem to ‘switch’ off either.

    Leadership coaching can help if you feel you are in this or a related position to establish or realign your leadership / management practices and regimens for improved results and satisfaction.

    Click Link to Enroll and Pay

  • Tailored training programmes relating to learning objectives around (1) leadership, (2) time management, (3) goal setting, (4) organizational culture and team building, (5) adaptability, and (6) talent and performance management.

  • Topics of expertise include:

    1. Local Business & Diaspora market expansion

    2. Transitioning to a Global Leader

    3. Influence Tactics, managers and subordinates

    4. Alignment of business strategy and workplace talent

    5. Motivational and religious themes

    I will participate in conferences, seminars, retreats, meetings, interviews, motivational and religious events 

  • Are you a business owner or entrepreneur and you need some help in making improvements in your business?

    Maybe you need some help with developing your company vision, mission statement, or a strategic plan?

    Have you been thinking about how your business could do better with increasing its reach, access and profitability?

    Business Coaching is your answer!

  • Life coaching centers around you!

    We will encourage introspection to help you to identify strengths, opportunities for improvement and obstacles which may be hindering you from living the best version of you.

    Sometimes it very rewarding to explore the impact of our belief systems and where we may need more balance.

    Have you been thinking you need life coaching - let’s get started!

  • Performance coaching is for aspiring, progressive individuals who want to achieve personal and professional growth.

    It assist’s you to gain fresh perspectives, enhance your thinking and decision making, thereby significantly improving your effectiveness while increasing your confidence.

    We will work together to discover more about yourself, tap into your wealth of existing resources as well as your potential capability. Upon identifying the gaps that prevents an individual from fulfilling and achieving their maximum potential, we will work to close those gaps. This may very well bring to focus some blind spots in your previous actions and accountability.

    The goal is to enable you to feel empowered enough to make game-changing decisions that results in positive impact on professional decisions.

  • Click Link to Enroll and Pay for any of these Other Specific Coaching Sessions

    1. Time Management

    2. Influencing Others: Preparing for a High Stakes 1-1 Conversation

    3. Understanding Your Manager

    4. Service Excellence Deep Dive with Key Leaders Coaching Programme

    5. Creating an Individual Development Plan (that inspires)

As an Organization Development Consultant

Allow us to be of service to you, your team and/or business in the following ways:

"Karen C. - General Manager/CEO"
"Crystal M. - Business Owner"
"Thomas K. - Executive (HR/Sales/Strategy)"
  • "Karen C. - General Manager / CEO"

    Karen, you are our target market!

    - General managers or CEO’s facing challenges in a cross-cultural workplace overseas that is threatening successful personal and business outcomes

    - General Managers exploring opportunities for reorganization and cost efficiency

  • "Crystal M. - Business Owner"

    Crystal, you are our target market!

    - Business Owners with plans to expand overseas presence and require (interim or contracted) talent with global leadership experience

    - Business Owners who need to build or bolster their capacity to lead overseas with success

  • "Thomas K. - Executive (HR/Sales/Strategy)"

    Thomas, you are our target market!

    - Sales Executives who are concerned about their sales culture and performance and want a solution to significantly improve their chances of hitting the targets

    - Head of HR who need additional help in crafting a compelling story and doable plan for investment in people as well as definitively show how this needs to be high on the strategic agenda

    - Senior HR Leaders who need to develop and build out a framework on how their organization develops its workforce for success

As a Transformational Coach

Allow us to be of service to you, your team and/or business in the following ways:

  • Small boat named "Yumana" being towed on rough sea waters.

    Leadership Coaching

    You need some help with how and when to use pull versus push motivations with your team

    You need some help with how to effectively plan, measure and adjust to achieve the best results

  • Scenic view of Lake Tekapo with lupine flowers in the foreground and snow-capped mountains in the background.

    Performance Coaching

    You need some 1:1 help in achieving your goals and full potential

    You want help with how to tap into the hidden treasure of your own existing resources as well as your potential capability to make game-changing decisions that realizes positive professional outcomes

  • Abstract cityscape with light trails at night.

    Business Coaching

    You are a business owner or an entrepreneur, and you need some help in making improvements in your business.

    You need some support in how to get started and where to focus most of your energies and resources

  • Silhouette of mountain range at sunrise with orange sky.

    Life Coaching

    You want to mindfully explore the impact of your belief systems, how it has or has not been holding you back and where you may need more balance in your life to achieve the goals you are most passionate about

Why choose to work with Paulette Sterling?

Decades of leading in the field to include international experience

I have been in the trenches in Jamaica, UK and Canada, and seen what works and what does not. I have a determined willpower to grow, expand, improve or make better anything for which I am accountable.

Breadth of professional experience allows for looking outside the box to solve problems

From customer service, foreign exchange operations, business process documentation and analysis, project management, strategy management, talent & performance management, general insurance, banking to money services, I have had to look at problems through different lens and adjust my perspectives to find real workable solutions.

Economically priced packages with resources

You won't find better value for money at the price I am offering you. And if there is an accessible cool and very useful resource or tool to get you the results you are seeking, I will throw that in the package as well.

Life-long commitment to learning and applying that to executing personal vision, building people and exceeding business goals

I believe that we have what it takes to step up to any moment or mission, if we remain curious, look within as well as use the insights of our life experiences.

It has always been second nature to me to come alongside others to support, strengthen and empower them to be better versions of themselves.  When you are in this state, you usually excel and meet those goals set before you

Authenticity is my superpower!

I am big on being true to who I am and letting others know where I stand on things, even if what I have to say isn’t popular.  I take responsibility for my own actions and don’t blame others. I keep my promises and follow through on things I say I will do.

Upcoming events.

We are focused on supporting you to authentic growth through personal and professional development with resources in a way that you feel helped.

Check out some upcoming events that you may find helpful.

Our Approach

Collaborative. Consultative. Iterative.

We will work together to ensure that all details are addressed, as well as to reach a consensus on ideas, suggestions, and concerns, as well as the proposed path forward.

  1. Free introductory session to determine your needs.

  2. Agree and sign off on scope of work and pricing arrangement. The assignment is economically priced based on both the scope and desired timeline.

  3. Execute the assignment and invite feedback for possible future engagements and continuous life-long learning

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Speaking Engagements!

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Ask me to speak at your next event - get in touch and let’s get started!

FAQ

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  • We'll start with a free introductory session to get to know each other and to determine your needs. You may reach me at (876) 580-1838 or send me an email at paulettejsterling@sterlingbusinessmanagement.com. You may also go to the “Schedule A Session with Paulette Sterling” tab at the top of this screen to set aside some time for us to connect.

  • We aim to offer an economical price for all our services and programmes. Prices are quoted in US dollars on this website.

    Pricing may also be impacted by the scope of work and your desired timeline, especially as it relates to organization development engagements. (I promise fair rates and will always require your approval before we begin).

  • Timelines depend on the specific service or programme accessed.

    In general, the scope of work for organizational development engagements usually impacts the overall timeline and would be agreed upon before we start.

    We know that sometimes despite our best intentions, there are eventualities, or you may want to adjust the timelines for legitimate reasons. I believe continued communication and consultation will ensure we are always on the same page and our expectations are managed.

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